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Global Outbound Telemarketing Market Research Report with Opportunities and Strategies to Boost Growth- COVID-19 Impact and Recovery

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Published on 08/31/2021| Code: MAR41115D| Category: Utilities| Total Pages: 106

Outbound Telemarketing is a marketing method to create new clients/customers and to retain existing ones. In sectors such as Banking, Financial services and Insurance (BFSI), IT & Telecom and consulting, outbound telemarketing is predominantly used to find prospective customers through telephone calling where they are requested to buy products or services.

Based on the Outbound Telemarketing market development status, competitive landscape and development model in different regions of the world, this report is dedicated to providing niche markets, potential risks and comprehensive competitive strategy analysis in different fields. From the competitive advantages of different types of products and services, the development opportunities and consumption characteristics and structure analysis of the downstream application fields are all analyzed in detail. To Boost Growth during the epidemic era, this report analyzes in detail for the potential risks and opportunities which can be focused on.

In Chapter 2.4 of the report, we share our perspectives for the impact of COVID-19 from the long and short term.

In chapter 3.4, we provide the influence of the crisis on the industry chain, especially for marketing channels.

In chapters 8-13, we update the timely industry economic revitalization plan of the country-wise government.

Key players in the global Outbound Telemarketing market covered in Chapter 5:

MarketOne International LLP
Atento S.A.
TeleTech Holdings, Inc.
Outsource2india
Teleperformance Group, Inc.
OnBrand24, Inc.
Outsource Consultants, LLC
Convergys Corporation.
Concentrix Corporation
Alorica Inc.
TeleDirect Asia
MarketMakers Inc. Ltd
HKT Teleservices
Zobone International Outsourcing Pvt
Arvato AG

In Chapter 6, on the basis of types, the Outbound Telemarketing market from 2015 to 2025 is primarily split into:

Business to Consumer
Business to Business

In Chapter 7, on the basis of applications, the Outbound Telemarketing market from 2015 to 2025 covers:

Banking and Financial
IT & Telecom
Consulting (Education and Job)
Retail
Government
Healthcare
Manufacturing
Life Sciences

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 8-13:

North America (Covered in Chapter 9)

United States

Canada

Mexico

Europe (Covered in Chapter 10)

Germany

UK

France

Italy

Spain

Russia

Others

Asia-Pacific (Covered in Chapter 11)

China

Japan

South Korea

Australia

India

South America (Covered in Chapter 12)

Brazil

Argentina

Columbia

Middle East and Africa (Covered in Chapter 13)

UAE

Egypt

South Africa

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2025

Table of Content

1 Market Overview

1.1 Product Definition and Market Characteristics

1.2 Global Outbound Telemarketing Market Size

1.3 Market Segmentation

1.4 Global Macroeconomic Analysis

1.5 SWOT Analysis

2. Market Dynamics

2.1 Market Drivers

2.2 Market Constraints and Challenges

2.3 Emerging Market Trends

2.4 Impact of COVID-19

2.4.1 Short-term Impact

2.4.2 Long-term Impact

3 Associated Industry Assessment

3.1 Supply Chain Analysis

3.2 Industry Active Participants

3.2.1 Suppliers of Raw Materials

3.2.2 Key Distributors/Retailers

3.3 Alternative Analysis

3.4 The Impact of Covid-19 From the Perspective of Industry Chain

4 Market Competitive Landscape

4.1 Industry Leading Players

4.2 Industry News

4.2.1 Key Product Launch News

4.2.2 M&A and Expansion Plans

5 Analysis of Leading Companies

5.1 MarketOne International LLP
5.1.1 MarketOne International LLP Company Profile
5.1.2 MarketOne International LLP Business Overview
5.1.3 MarketOne International LLP Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.1.4 MarketOne International LLP Outbound Telemarketing Products Introduction
5.2 Atento S.A.
5.2.1 Atento S.A. Company Profile
5.2.2 Atento S.A. Business Overview
5.2.3 Atento S.A. Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.2.4 Atento S.A. Outbound Telemarketing Products Introduction
5.3 TeleTech Holdings, Inc.
5.3.1 TeleTech Holdings, Inc. Company Profile
5.3.2 TeleTech Holdings, Inc. Business Overview
5.3.3 TeleTech Holdings, Inc. Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.3.4 TeleTech Holdings, Inc. Outbound Telemarketing Products Introduction
5.4 Outsource2india
5.4.1 Outsource2india Company Profile
5.4.2 Outsource2india Business Overview
5.4.3 Outsource2india Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.4.4 Outsource2india Outbound Telemarketing Products Introduction
5.5 Teleperformance Group, Inc.
5.5.1 Teleperformance Group, Inc. Company Profile
5.5.2 Teleperformance Group, Inc. Business Overview
5.5.3 Teleperformance Group, Inc. Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.5.4 Teleperformance Group, Inc. Outbound Telemarketing Products Introduction
5.6 OnBrand24, Inc.
5.6.1 OnBrand24, Inc. Company Profile
5.6.2 OnBrand24, Inc. Business Overview
5.6.3 OnBrand24, Inc. Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.6.4 OnBrand24, Inc. Outbound Telemarketing Products Introduction
5.7 Outsource Consultants, LLC
5.7.1 Outsource Consultants, LLC Company Profile
5.7.2 Outsource Consultants, LLC Business Overview
5.7.3 Outsource Consultants, LLC Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.7.4 Outsource Consultants, LLC Outbound Telemarketing Products Introduction
5.8 Convergys Corporation.
5.8.1 Convergys Corporation. Company Profile
5.8.2 Convergys Corporation. Business Overview
5.8.3 Convergys Corporation. Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.8.4 Convergys Corporation. Outbound Telemarketing Products Introduction
5.9 Concentrix Corporation
5.9.1 Concentrix Corporation Company Profile
5.9.2 Concentrix Corporation Business Overview
5.9.3 Concentrix Corporation Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.9.4 Concentrix Corporation Outbound Telemarketing Products Introduction
5.10 Alorica Inc.
5.10.1 Alorica Inc. Company Profile
5.10.2 Alorica Inc. Business Overview
5.10.3 Alorica Inc. Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.10.4 Alorica Inc. Outbound Telemarketing Products Introduction
5.11 TeleDirect Asia
5.11.1 TeleDirect Asia Company Profile
5.11.2 TeleDirect Asia Business Overview
5.11.3 TeleDirect Asia Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.11.4 TeleDirect Asia Outbound Telemarketing Products Introduction
5.12 MarketMakers Inc. Ltd
5.12.1 MarketMakers Inc. Ltd Company Profile
5.12.2 MarketMakers Inc. Ltd Business Overview
5.12.3 MarketMakers Inc. Ltd Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.12.4 MarketMakers Inc. Ltd Outbound Telemarketing Products Introduction
5.13 HKT Teleservices
5.13.1 HKT Teleservices Company Profile
5.13.2 HKT Teleservices Business Overview
5.13.3 HKT Teleservices Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.13.4 HKT Teleservices Outbound Telemarketing Products Introduction
5.14 Zobone International Outsourcing Pvt
5.14.1 Zobone International Outsourcing Pvt Company Profile
5.14.2 Zobone International Outsourcing Pvt Business Overview
5.14.3 Zobone International Outsourcing Pvt Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.14.4 Zobone International Outsourcing Pvt Outbound Telemarketing Products Introduction
5.15 Arvato AG
5.15.1 Arvato AG Company Profile
5.15.2 Arvato AG Business Overview
5.15.3 Arvato AG Outbound Telemarketing Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.15.4 Arvato AG Outbound Telemarketing Products Introduction

6 Market Analysis and Forecast, By Product Types

6.1 Global Outbound Telemarketing Sales, Revenue and Market Share by Types (2015-2020)

6.1.1 Global Outbound Telemarketing Sales and Market Share by Types (2015-2020)

6.1.2 Global Outbound Telemarketing Revenue and Market Share by Types (2015-2020)

6.1.3 Global Outbound Telemarketing Price by Types (2015-2020)

6.2 Global Outbound Telemarketing Market Forecast by Types (2020-2025)

6.2.1 Global Outbound Telemarketing Market Forecast Sales and Market Share by Types (2020-2025)

6.2.2 Global Outbound Telemarketing Market Forecast Revenue and Market Share by Types (2020-2025)

6.3 Global Outbound Telemarketing Sales, Price and Growth Rate by Types (2015-2020)

6.3.1 Global Outbound Telemarketing Sales, Price and Growth Rate of Business to Consumer
6.3.2 Global Outbound Telemarketing Sales, Price and Growth Rate of Business to Business
6.4 Global Outbound Telemarketing Market Revenue and Sales Forecast, by Types (2020-2025)

6.4.1 Business to Consumer Market Revenue and Sales Forecast (2020-2025)
6.4.2 Business to Business Market Revenue and Sales Forecast (2020-2025)

7 Market Analysis and Forecast, By Applications

7.1 Global Outbound Telemarketing Sales, Revenue and Market Share by Applications (2015-2020)

7.1.1 Global Outbound Telemarketing Sales and Market Share by Applications (2015-2020)

7.1.2 Global Outbound Telemarketing Revenue and Market Share by Applications (2015-2020)

7.2 Global Outbound Telemarketing Market Forecast by Applications (2020-2025)

7.2.1 Global Outbound Telemarketing Market Forecast Sales and Market Share by Applications (2020-2025)

7.2.2 Global Outbound Telemarketing Market Forecast Revenue and Market Share by Applications (2020-2025)

7.3 Global Revenue, Sales and Growth Rate by Applications (2015-2020)

7.3.1 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Banking and Financial (2015-2020)
7.3.2 Global Outbound Telemarketing Revenue, Sales and Growth Rate of IT & Telecom (2015-2020)
7.3.3 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Consulting (Education and Job) (2015-2020)
7.3.4 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Retail (2015-2020)
7.3.5 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Government (2015-2020)
7.3.6 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Healthcare (2015-2020)
7.3.7 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Manufacturing (2015-2020)
7.3.8 Global Outbound Telemarketing Revenue, Sales and Growth Rate of Life Sciences (2015-2020)
7.4 Global Outbound Telemarketing Market Revenue and Sales Forecast, by Applications (2020-2025)

7.4.1 Banking and Financial Market Revenue and Sales Forecast (2020-2025)
7.4.2 IT & Telecom Market Revenue and Sales Forecast (2020-2025)
7.4.3 Consulting (Education and Job) Market Revenue and Sales Forecast (2020-2025)
7.4.4 Retail Market Revenue and Sales Forecast (2020-2025)
7.4.5 Government Market Revenue and Sales Forecast (2020-2025)
7.4.6 Healthcare Market Revenue and Sales Forecast (2020-2025)
7.4.7 Manufacturing Market Revenue and Sales Forecast (2020-2025)
7.4.8 Life Sciences Market Revenue and Sales Forecast (2020-2025)

8 Market Analysis and Forecast, By Regions

8.1 Global Outbound Telemarketing Sales by Regions (2015-2020)

8.2 Global Outbound Telemarketing Market Revenue by Regions (2015-2020)

8.3 Global Outbound Telemarketing Market Forecast by Regions (2020-2025)

9 North America Outbound Telemarketing Market Analysis

9.1 Market Overview and Prospect Analysis

9.2 North America Outbound Telemarketing Market Sales and Growth Rate (2015-2020)

9.3 North America Outbound Telemarketing Market Revenue and Growth Rate (2015-2020)

9.4 North America Outbound Telemarketing Market Forecast

9.5 The Influence of COVID-19 on North America Market

9.6 North America Outbound Telemarketing Market Analysis by Country

9.6.1 U.S. Outbound Telemarketing Sales and Growth Rate

9.6.2 Canada Outbound Telemarketing Sales and Growth Rate

9.6.3 Mexico Outbound Telemarketing Sales and Growth Rate

10 Europe Outbound Telemarketing Market Analysis

10.1 Market Overview and Prospect Analysis

10.2 Europe Outbound Telemarketing Market Sales and Growth Rate (2015-2020)

10.3 Europe Outbound Telemarketing Market Revenue and Growth Rate (2015-2020)

10.4 Europe Outbound Telemarketing Market Forecast

10.5 The Influence of COVID-19 on Europe Market

10.6 Europe Outbound Telemarketing Market Analysis by Country

10.6.1 Germany Outbound Telemarketing Sales and Growth Rate

10.6.2 United Kingdom Outbound Telemarketing Sales and Growth Rate

10.6.3 France Outbound Telemarketing Sales and Growth Rate

10.6.4 Italy Outbound Telemarketing Sales and Growth Rate

10.6.5 Spain Outbound Telemarketing Sales and Growth Rate

10.6.6 Russia Outbound Telemarketing Sales and Growth Rate

11 Asia-Pacific Outbound Telemarketing Market Analysis

11.1 Market Overview and Prospect Analysis

11.2 Asia-Pacific Outbound Telemarketing Market Sales and Growth Rate (2015-2020)

11.3 Asia-Pacific Outbound Telemarketing Market Revenue and Growth Rate (2015-2020)

11.4 Asia-Pacific Outbound Telemarketing Market Forecast

11.5 The Influence of COVID-19 on Asia Pacific Market

11.6 Asia-Pacific Outbound Telemarketing Market Analysis by Country

11.6.1 China Outbound Telemarketing Sales and Growth Rate

11.6.2 Japan Outbound Telemarketing Sales and Growth Rate

11.6.3 South Korea Outbound Telemarketing Sales and Growth Rate

11.6.4 Australia Outbound Telemarketing Sales and Growth Rate

11.6.5 India Outbound Telemarketing Sales and Growth Rate

12 South America Outbound Telemarketing Market Analysis

12.1 Market Overview and Prospect Analysis

12.2 South America Outbound Telemarketing Market Sales and Growth Rate (2015-2020)

12.3 South America Outbound Telemarketing Market Revenue and Growth Rate (2015-2020)

12.4 South America Outbound Telemarketing Market Forecast

12.5 The Influence of COVID-19 on South America Market

12.6 South America Outbound Telemarketing Market Analysis by Country

12.6.1 Brazil Outbound Telemarketing Sales and Growth Rate

12.6.2 Argentina Outbound Telemarketing Sales and Growth Rate

12.6.3 Columbia Outbound Telemarketing Sales and Growth Rate

13 Middle East and Africa Outbound Telemarketing Market Analysis

13.1 Market Overview and Prospect Analysis

13.2 Middle East and Africa Outbound Telemarketing Market Sales and Growth Rate (2015-2020)

13.3 Middle East and Africa Outbound Telemarketing Market Revenue and Growth Rate (2015-2020)

13.4 Middle East and Africa Outbound Telemarketing Market Forecast

13.5 The Influence of COVID-19 on Middle East and Africa Market

13.6 Middle East and Africa Outbound Telemarketing Market Analysis by Country

13.6.1 UAE Outbound Telemarketing Sales and Growth Rate

13.6.2 Egypt Outbound Telemarketing Sales and Growth Rate

13.6.3 South Africa Outbound Telemarketing Sales and Growth Rate

14 Conclusions and Recommendations

14.1 Key Market Findings and Prospects

14.2 Advice for Investors

15 Appendix

15.1 Methodology

15.2 Research Data Source

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