Global IT Service Management (ITSM) Market 2021 by Company, Regions, Type and Application, Forecast to 2026

1 Market Overview

1.1 Product Overview and Scope of IT Service Management (ITSM)

1.2 Classification of IT Service Management (ITSM) by Type

1.2.1 Overview: Global IT Service Management (ITSM) Market Size by Type: 2020 Versus 2021 Versus 2026

1.2.2 Global IT Service Management (ITSM) Revenue Market Share by Type in 2020

1.2.3 Cloud-based

1.2.4 On-Premises

1.3 Global IT Service Management (ITSM) Market by Application

1.3.1 Overview: Global IT Service Management (ITSM) Market Size by Application: 2020 Versus 2021 Versus 2026

1.3.2 SMEs

1.3.3 Large Enterprises

1.4 Global IT Service Management (ITSM) Market Size & Forecast

1.5 Global IT Service Management (ITSM) Market Size and Forecast by Region

1.5.1 Global IT Service Management (ITSM) Market Size by Region: 2016 VS 2021 VS 2026

1.5.2 Global IT Service Management (ITSM) Market Size by Region, (2016-2021)

1.5.3 North America IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.4 Europe IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.5 Asia-Pacific IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.6 South America IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.5.7 Middle East and Africa IT Service Management (ITSM) Market Size and Prospect (2016-2026)

1.6 Market Drivers, Restraints and Trends

1.6.1 IT Service Management (ITSM) Market Drivers

1.6.2 IT Service Management (ITSM) Market Restraints

1.6.3 IT Service Management (ITSM) Trends Analysis

2 Company Profiles

2.1 ServiceNow

2.1.1 ServiceNow Details

2.1.2 ServiceNow Major Business

2.1.3 ServiceNow IT Service Management (ITSM) Product and Solutions

2.1.4 ServiceNow IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.1.5 ServiceNow Recent Developments and Future Plans

2.2 Atlassian

2.2.1 Atlassian Details

2.2.2 Atlassian Major Business

2.2.3 Atlassian IT Service Management (ITSM) Product and Solutions

2.2.4 Atlassian IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.2.5 Atlassian Recent Developments and Future Plans

2.3 Ivanti (HEAT Software)

2.3.1 Ivanti (HEAT Software) Details

2.3.2 Ivanti (HEAT Software) Major Business

2.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Product and Solutions

2.3.4 Ivanti (HEAT Software) IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.3.5 Ivanti (HEAT Software) Recent Developments and Future Plans

2.4 IBM

2.4.1 IBM Details

2.4.2 IBM Major Business

2.4.3 IBM IT Service Management (ITSM) Product and Solutions

2.4.4 IBM IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.4.5 IBM Recent Developments and Future Plans

2.5 Broadcom

2.5.1 Broadcom Details

2.5.2 Broadcom Major Business

2.5.3 Broadcom IT Service Management (ITSM) Product and Solutions

2.5.4 Broadcom IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.5.5 Broadcom Recent Developments and Future Plans

2.6 BMC Software

2.6.1 BMC Software Details

2.6.2 BMC Software Major Business

2.6.3 BMC Software IT Service Management (ITSM) Product and Solutions

2.6.4 BMC Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.6.5 BMC Software Recent Developments and Future Plans

2.7 ASG Software

2.7.1 ASG Software Details

2.7.2 ASG Software Major Business

2.7.3 ASG Software IT Service Management (ITSM) Product and Solutions

2.7.4 ASG Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.7.5 ASG Software Recent Developments and Future Plans

2.8 Axios Systems

2.8.1 Axios Systems Details

2.8.2 Axios Systems Major Business

2.8.3 Axios Systems IT Service Management (ITSM) Product and Solutions

2.8.4 Axios Systems IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.8.5 Axios Systems Recent Developments and Future Plans

2.9 SAP

2.9.1 SAP Details

2.9.2 SAP Major Business

2.9.3 SAP IT Service Management (ITSM) Product and Solutions

2.9.4 SAP IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.9.5 SAP Recent Developments and Future Plans

2.10 Cherwell Software

2.10.1 Cherwell Software Details

2.10.2 Cherwell Software Major Business

2.10.3 Cherwell Software IT Service Management (ITSM) Product and Solutions

2.10.4 Cherwell Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.10.5 Cherwell Software Recent Developments and Future Plans

2.11 Micro Focus (Formerly HPE)

2.11.1 Micro Focus (Formerly HPE) Details

2.11.2 Micro Focus (Formerly HPE) Major Business

2.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Product and Solutions

2.11.4 Micro Focus (Formerly HPE) IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.11.5 Micro Focus (Formerly HPE) Recent Developments and Future Plans

2.12 Freshworks

2.12.1 Freshworks Details

2.12.2 Freshworks Major Business

2.12.3 Freshworks IT Service Management (ITSM) Product and Solutions

2.12.4 Freshworks IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.12.5 Freshworks Recent Developments and Future Plans

2.13 Ultimo

2.13.1 Ultimo Details

2.13.2 Ultimo Major Business

2.13.3 Ultimo IT Service Management (ITSM) Product and Solutions

2.13.4 Ultimo IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.13.5 Ultimo Recent Developments and Future Plans

2.14 Epicor

2.14.1 Epicor Details

2.14.2 Epicor Major Business

2.14.3 Epicor IT Service Management (ITSM) Product and Solutions

2.14.4 Epicor IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.14.5 Epicor Recent Developments and Future Plans

2.15 TOPdesk

2.15.1 TOPdesk Details

2.15.2 TOPdesk Major Business

2.15.3 TOPdesk IT Service Management (ITSM) Product and Solutions

2.15.4 TOPdesk IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.15.5 TOPdesk Recent Developments and Future Plans

2.16 Samanage

2.16.1 Samanage Details

2.16.2 Samanage Major Business

2.16.3 Samanage IT Service Management (ITSM) Product and Solutions

2.16.4 Samanage IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.16.5 Samanage Recent Developments and Future Plans

2.17 Agiloft Service

2.17.1 Agiloft Service Details

2.17.2 Agiloft Service Major Business

2.17.3 Agiloft Service IT Service Management (ITSM) Product and Solutions

2.17.4 Agiloft Service IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.17.5 Agiloft Service Recent Developments and Future Plans

2.18 Symantec

2.18.1 Symantec Details

2.18.2 Symantec Major Business

2.18.3 Symantec IT Service Management (ITSM) Product and Solutions

2.18.4 Symantec IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.18.5 Symantec Recent Developments and Future Plans

2.19 SysAid

2.19.1 SysAid Details

2.19.2 SysAid Major Business

2.19.3 SysAid IT Service Management (ITSM) Product and Solutions

2.19.4 SysAid IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.19.5 SysAid Recent Developments and Future Plans

2.20 SolarWinds

2.20.1 SolarWinds Details

2.20.2 SolarWinds Major Business

2.20.3 SolarWinds IT Service Management (ITSM) Product and Solutions

2.20.4 SolarWinds IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.20.5 SolarWinds Recent Developments and Future Plans

2.21 Autotask

2.21.1 Autotask Details

2.21.2 Autotask Major Business

2.21.3 Autotask IT Service Management (ITSM) Product and Solutions

2.21.4 Autotask IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2021)

2.21.5 Autotask Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global IT Service Management (ITSM) Revenue and Share by Players (2019-2021)

3.2 Market Concentration Rate

3.2.1 Top 3 IT Service Management (ITSM) Players Market Share

3.2.2 Top 10 IT Service Management (ITSM) Players Market Share

3.2.3 Market Competition Trend

3.3 IT Service Management (ITSM) Players Head Office, Products and Services Provided

3.4 Mergers & Acquisitions

3.5 New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global IT Service Management (ITSM) Revenue and Market Share by Type (2016-2021)

4.2 Global IT Service Management (ITSM) Market Forecast by Type (2021-2026)

5 Market Size Segment by Application

5.1 Global IT Service Management (ITSM) Revenue Market Share by Application (2016-2021)

5.2 IT Service Management (ITSM) Market Forecast by Application (2021-2026)

6 North America by Country, by Type, and by Application

6.1 North America IT Service Management (ITSM) Revenue by Type (2016-2026)

6.2 North America IT Service Management (ITSM) Revenue by Application (2016-2026)

6.3 North America IT Service Management (ITSM) Market Size by Country

6.3.1 North America IT Service Management (ITSM) Revenue by Country (2016-2026)

6.3.2 United States IT Service Management (ITSM) Market Size and Forecast (2016-2026)

6.3.3 Canada IT Service Management (ITSM) Market Size and Forecast (2016-2026)

6.3.4 Mexico IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7 Europe by Country, by Type, and by Application

7.1 Europe IT Service Management (ITSM) Revenue by Type (2016-2026)

7.2 Europe IT Service Management (ITSM) Revenue by Application (2016-2026)

7.3 Europe IT Service Management (ITSM) Market Size by Country

7.3.1 Europe IT Service Management (ITSM) Revenue by Country (2016-2026)

7.3.2 Germany IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.3 France IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.4 United Kingdom IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.5 Russia IT Service Management (ITSM) Market Size and Forecast (2016-2026)

7.3.6 Italy IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific IT Service Management (ITSM) Revenue by Type (2016-2026)

8.2 Asia-Pacific IT Service Management (ITSM) Revenue by Application (2016-2026)

8.3 Asia-Pacific IT Service Management (ITSM) Market Size by Region

8.3.1 Asia-Pacific IT Service Management (ITSM) Revenue by Region (2016-2026)

8.3.2 China IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.3 Japan IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.4 South Korea IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.5 India IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.6 Southeast Asia IT Service Management (ITSM) Market Size and Forecast (2016-2026)

8.3.7 Australia IT Service Management (ITSM) Market Size and Forecast (2016-2026)

9 South America by Country, by Type, and by Application

9.1 South America IT Service Management (ITSM) Revenue by Type (2016-2026)

9.2 South America IT Service Management (ITSM) Revenue by Application (2016-2026)

9.3 South America IT Service Management (ITSM) Market Size by Country

9.3.1 South America IT Service Management (ITSM) Revenue by Country (2016-2026)

9.3.2 Brazil IT Service Management (ITSM) Market Size and Forecast (2016-2026)

9.3.3 Argentina IT Service Management (ITSM) Market Size and Forecast (2016-2026)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa IT Service Management (ITSM) Revenue by Type (2016-2026)

10.2 Middle East & Africa IT Service Management (ITSM) Revenue by Application (2016-2026)

10.3 Middle East & Africa IT Service Management (ITSM) Market Size by Country

10.3.1 Middle East & Africa IT Service Management (ITSM) Revenue by Country (2016-2026)

10.3.2 Turkey IT Service Management (ITSM) Market Size and Forecast (2016-2026)

10.3.3 Saudi Arabia IT Service Management (ITSM) Market Size and Forecast (2016-2026)

10.3.4 UAE IT Service Management (ITSM) Market Size and Forecast (2016-2026)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer