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2020-2025 Global CRM Software Market Report - Production and Consumption Professional Analysis (Impact of COVID-19)

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Published on 03/30/2021| Code: MAR41115D| Category: Information Technology| Total Pages: 118

Customer Relationship Management (CRM) systems help businesses manage their customer and business relationships by providing one central location to gather present and historical information, automate a manual business process, and communicate with prospective and current clients in a timely fashion.

This report elaborates the market size, market characteristics, and market growth of the CRM Software industry, and breaks down according to the type, application, and consumption area of CRM Software. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for CRM Software in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.

In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global CRM Software market covered in Chapter 13:

Salesforce.com, Inc.
HubSpot
Workbooks
Sage Group
UserVoice
ZOHO Corporation
Impel CRM
Nimble
Amdocs
Insightly
SAP
Microsoft Corporation
Pivotal Software, Inc.
SugarCRM
Talisma Corporation Pvt. Ltd.
Oracle
NetSuite

In Chapter 6, on the basis of types, the CRM Software market from 2015 to 2025 is primarily split into:

Cloud-Based
On-Premise

In Chapter 7, on the basis of applications, the CRM Software market from 2015 to 2025 covers:

SMEs
Large Enterprises

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:

United States

Europe

China

Japan

India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:

North America (Covered in Chapter 8)

United States

Canada

Mexico

Europe (Covered in Chapter 9)

Germany

UK

France

Italy

Spain

Others

Asia-Pacific (Covered in Chapter 10)

China

Japan

India

South Korea

Southeast Asia

Others

Middle East and Africa (Covered in Chapter 11)

Saudi Arabia

UAE

South Africa

Others

South America (Covered in Chapter 12)

Brazil

Others

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2025

Table of Content

1 CRM Software Market - Research Scope

1.1 Study Goals

1.2 Market Definition and Scope

1.3 Key Market Segments

1.4 Study and Forecasting Years

2 CRM Software Market - Research Methodology

2.1 Methodology

2.2 Research Data Source

2.2.1 Secondary Data

2.2.2 Primary Data

2.2.3 Market Size Estimation

2.2.4 Legal Disclaimer

3 CRM Software Market Forces

3.1 Global CRM Software Market Size

3.2 Top Impacting Factors (PESTEL Analysis)

3.2.1 Political Factors

3.2.2 Economic Factors

3.2.3 Social Factors

3.2.4 Technological Factors

3.2.5 Environmental Factors

3.2.6 Legal Factors

3.3 Industry Trend Analysis

3.4 Industry Trends Under COVID-19

3.4.1 Risk Assessment on COVID-19

3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry

3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario

3.5 Industry Risk Assessment

4 CRM Software Market - By Geography

4.1 Global CRM Software Market Value and Market Share by Regions

4.1.1 Global CRM Software Value ($) by Region (2015-2020)

4.1.2 Global CRM Software Value Market Share by Regions (2015-2020)

4.2 Global CRM Software Market Production and Market Share by Major Countries

4.2.1 Global CRM Software Production by Major Countries (2015-2020)

4.2.2 Global CRM Software Production Market Share by Major Countries (2015-2020)

4.3 Global CRM Software Market Consumption and Market Share by Regions

4.3.1 Global CRM Software Consumption by Regions (2015-2020)

4.3.2 Global CRM Software Consumption Market Share by Regions (2015-2020)

5 CRM Software Market - By Trade Statistics

5.1 Global CRM Software Export and Import

5.2 United States CRM Software Export and Import (2015-2020)

5.3 Europe CRM Software Export and Import (2015-2020)

5.4 China CRM Software Export and Import (2015-2020)

5.5 Japan CRM Software Export and Import (2015-2020)

5.6 India CRM Software Export and Import (2015-2020)

5.7 ...

6 CRM Software Market - By Type

6.1 Global CRM Software Production and Market Share by Types (2015-2020)

6.1.1 Global CRM Software Production by Types (2015-2020)

6.1.2 Global CRM Software Production Market Share by Types (2015-2020)

6.2 Global CRM Software Value and Market Share by Types (2015-2020)

6.2.1 Global CRM Software Value by Types (2015-2020)

6.2.2 Global CRM Software Value Market Share by Types (2015-2020)

6.3 Global CRM Software Production, Price and Growth Rate of Cloud-Based (2015-2020)
6.4 Global CRM Software Production, Price and Growth Rate of On-Premise (2015-2020)

7 CRM Software Market - By Application

7.1 Global CRM Software Consumption and Market Share by Applications (2015-2020)

7.1.1 Global CRM Software Consumption by Applications (2015-2020)

7.1.2 Global CRM Software Consumption Market Share by Applications (2015-2020)

7.2 Global CRM Software Consumption and Growth Rate of SMEs (2015-2020)
7.3 Global CRM Software Consumption and Growth Rate of Large Enterprises (2015-2020)

8 North America CRM Software Market

8.1 North America CRM Software Market Size

8.2 United States CRM Software Market Size

8.3 Canada CRM Software Market Size

8.4 Mexico CRM Software Market Size

8.5 The Influence of COVID-19 on North America Market

9 Europe CRM Software Market Analysis

9.1 Europe CRM Software Market Size

9.2 Germany CRM Software Market Size

9.3 United Kingdom CRM Software Market Size

9.4 France CRM Software Market Size

9.5 Italy CRM Software Market Size

9.6 Spain CRM Software Market Size

9.7 The Influence of COVID-19 on Europe Market

10 Asia-Pacific CRM Software Market Analysis

10.1 Asia-Pacific CRM Software Market Size

10.2 China CRM Software Market Size

10.3 Japan CRM Software Market Size

10.4 South Korea CRM Software Market Size

10.5 Southeast Asia CRM Software Market Size

10.6 India CRM Software Market Size

10.7 The Influence of COVID-19 on Asia Pacific Market

11 Middle East and Africa CRM Software Market Analysis

11.1 Middle East and Africa CRM Software Market Size

11.2 Saudi Arabia CRM Software Market Size

11.3 UAE CRM Software Market Size

11.4 South Africa CRM Software Market Size

11.5 The Influence of COVID-19 on Middle East and Africa Market

12 South America CRM Software Market Analysis

12.1 South America CRM Software Market Size

12.2 Brazil CRM Software Market Size

12.3 The Influence of COVID-19 on South America Market

13 Company Profiles

13.1 Salesforce.com, Inc.
13.1.1 Salesforce.com, Inc. Basic Information
13.1.2 Salesforce.com, Inc. Product Profiles, Application and Specification
13.1.3 Salesforce.com, Inc. CRM Software Market Performance (2015-2020)
13.2 HubSpot
13.2.1 HubSpot Basic Information
13.2.2 HubSpot Product Profiles, Application and Specification
13.2.3 HubSpot CRM Software Market Performance (2015-2020)
13.3 Workbooks
13.3.1 Workbooks Basic Information
13.3.2 Workbooks Product Profiles, Application and Specification
13.3.3 Workbooks CRM Software Market Performance (2015-2020)
13.4 Sage Group
13.4.1 Sage Group Basic Information
13.4.2 Sage Group Product Profiles, Application and Specification
13.4.3 Sage Group CRM Software Market Performance (2015-2020)
13.5 UserVoice
13.5.1 UserVoice Basic Information
13.5.2 UserVoice Product Profiles, Application and Specification
13.5.3 UserVoice CRM Software Market Performance (2015-2020)
13.6 ZOHO Corporation
13.6.1 ZOHO Corporation Basic Information
13.6.2 ZOHO Corporation Product Profiles, Application and Specification
13.6.3 ZOHO Corporation CRM Software Market Performance (2015-2020)
13.7 Impel CRM
13.7.1 Impel CRM Basic Information
13.7.2 Impel CRM Product Profiles, Application and Specification
13.7.3 Impel CRM CRM Software Market Performance (2015-2020)
13.8 Nimble
13.8.1 Nimble Basic Information
13.8.2 Nimble Product Profiles, Application and Specification
13.8.3 Nimble CRM Software Market Performance (2015-2020)
13.9 Amdocs
13.9.1 Amdocs Basic Information
13.9.2 Amdocs Product Profiles, Application and Specification
13.9.3 Amdocs CRM Software Market Performance (2015-2020)
13.10 Insightly
13.10.1 Insightly Basic Information
13.10.2 Insightly Product Profiles, Application and Specification
13.10.3 Insightly CRM Software Market Performance (2015-2020)
13.11 SAP
13.11.1 SAP Basic Information
13.11.2 SAP Product Profiles, Application and Specification
13.11.3 SAP CRM Software Market Performance (2015-2020)
13.12 Microsoft Corporation
13.12.1 Microsoft Corporation Basic Information
13.12.2 Microsoft Corporation Product Profiles, Application and Specification
13.12.3 Microsoft Corporation CRM Software Market Performance (2015-2020)
13.13 Pivotal Software, Inc.
13.13.1 Pivotal Software, Inc. Basic Information
13.13.2 Pivotal Software, Inc. Product Profiles, Application and Specification
13.13.3 Pivotal Software, Inc. CRM Software Market Performance (2015-2020)
13.14 SugarCRM
13.14.1 SugarCRM Basic Information
13.14.2 SugarCRM Product Profiles, Application and Specification
13.14.3 SugarCRM CRM Software Market Performance (2015-2020)
13.15 Talisma Corporation Pvt. Ltd.
13.15.1 Talisma Corporation Pvt. Ltd. Basic Information
13.15.2 Talisma Corporation Pvt. Ltd. Product Profiles, Application and Specification
13.15.3 Talisma Corporation Pvt. Ltd. CRM Software Market Performance (2015-2020)
13.16 Oracle
13.16.1 Oracle Basic Information
13.16.2 Oracle Product Profiles, Application and Specification
13.16.3 Oracle CRM Software Market Performance (2015-2020)
13.17 NetSuite
13.17.1 NetSuite Basic Information
13.17.2 NetSuite Product Profiles, Application and Specification
13.17.3 NetSuite CRM Software Market Performance (2015-2020)

14 Market Forecast - By Regions

14.1 North America CRM Software Market Forecast (2020-2025)

14.2 Europe CRM Software Market Forecast (2020-2025)

14.3 Asia-Pacific CRM Software Market Forecast (2020-2025)

14.4 Middle East and Africa CRM Software Market Forecast (2020-2025)

14.5 South America CRM Software Market Forecast (2020-2025)

15 Market Forecast - By Type and Applications

15.1 Global CRM Software Market Forecast by Types (2020-2025)

15.1.1 Global CRM Software Market Forecast Production and Market Share by Types (2020-2025)

15.1.2 Global CRM Software Market Forecast Value and Market Share by Types (2020-2025)

15.2 Global CRM Software Market Forecast by Applications (2020-2025)

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Ernst Klett
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KB
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LSC
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Taichin logo
The Cleanest Way
Meat & Livestock Australia Limited
LEK
IFFCO
STTS
Laundry Capital LLC
Chippenhook Corporation
SAB
IJIN
Hooton
Medica
Medalliacne
Shanghai Chenzhu Instrument Co., Ltd.
Sanofi
Kleen Linnebo und Partner GbR
Bond-Pro, Inc.
E&L Faster Food Imports Inc.
Okinawa Institute of Science and Technology
Mizuno Corp
AutoX
A.JAFFE
Aaga Marketing
AGRIC SA
Alcimed
AMSEC
Aquanova
AYTB Industrial
Bain & Company
Brooks Life Sciences
Cirona Labs
CMV Informatics
CONNEMARAORGANIC SEAWEED COMPANY
Desmet Ballestra Group
Dine4Fit, a.s.
Dream Incubator Vietnam Joint Stock Company
DSM
Eastman Chemical
Edwards Vacuum
Emerson
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Hello Flexibles
Industrie Beteiligungs Gesellschaft IBG
Inscripta, Inc.
JLL Technologies
Kari-Out
Marafie Engineering Co
Monitor Deloitte
Mossif3
mpumalanga stainless initiative
Nextteq, LLC
Pattern
Phizzle
Phronesis Partners Pte. Ltd.
PSP Specialties
Reno Refractories, Inc.
Roche Diagnostics International Ltd.
Rockfield Medical Device
RSG Media
Sealed Air
Sutton Capital Partners, Inc
Tenshi LifeCare Pvt Ltd (Velbiom Probiotics PVt Ltd)
The Crocodile Integrated Marketing Ltd
Tomorrow.io
UL
Vibrant Marketing
Wild Republic
ams OSRAM
Atelerix Life Sciences Inc
Beckman Coulter Life Sciences
BIOTECH VISION CARE PVT. LTD
Chiripal
Circle NVI
Freudenberg Filtration Technologies SE & Co. KG
FTA HSRP Solutions Pvt Ltd
Goetz Partners
Good clean love
Hasso Plattner d-school at UCT
InnoFaith Beauty Sciences
INSALA
Kukuza Consulting
MilliporeSigma
Panasonic Industry Europe
Quintus Technologies
Renesas
Roche Diagnostics International Ltd.
Timee, Inc.
YCP Solidiance
Graffer
Magnus
Pantex Ennerflo
The Japan Association of Bonded Magnetic Materials
SIS
Elian
RS Connect
3 Hunters Talent Solutions LATAM
Atelerix Life Sciences Inc
David Clark
DSGLOBAL CO.,LTD.
Hitotsubashi University
kovis-group
Saunacore
Suez Consulting
WestRock
Medeon Biodesign
Power Transmission Consulting, PTC AB
Sint Maartenskliniek
ITW Specialty Films
American Fuji Seal, Inc.
Tag-consultants.com
HAZEMAG Systems GmbH
Dabur International
lippert componentrs
Aelea Commodities Private Limited
ERRIA A/S
Chiripal Group
Capstone Partners
VETTEX SRL
Ægir Advisory Services
John Deere
ADTEC Plasma Technology
Cairneagle
Mckinsey
Panasonic Consumer Electronics Company
ACT
Mele & Co
SAZKA a.s.
THIN
Assurance Services International
Intro-act Inc
School of Health Sciences/Democritus University of Thrace
W.L.Gore
Nippon Steel Co.
AFB International
986 Labs
Bamboi
Zaptin Communications LLC
DONGIL MACHINERY
GABALabs
Salon IQ
SW Umwelttechnik Stoiser & Wolschner AG
RSM Dahman Auditors
DentalMonitoring
Emosis Diagnostics
 CDA InterCorp
Lanhe USA, Inc

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