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Global Communications Platform as a Service (CPaaS) Market Research Report with Opportunities and Strategies to Boost Growth- COVID-19 Impact and Recovery

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Published on 08/26/2021| Code: MAR41115D| Category: Utilities| Total Pages: 128

Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program interfaces (APIs).

Based on the Communications Platform as a Service (CPaaS) market development status, competitive landscape and development model in different regions of the world, this report is dedicated to providing niche markets, potential risks and comprehensive competitive strategy analysis in different fields. From the competitive advantages of different types of products and services, the development opportunities and consumption characteristics and structure analysis of the downstream application fields are all analyzed in detail. To Boost Growth during the epidemic era, this report analyzes in detail for the potential risks and opportunities which can be focused on.

In Chapter 2.4 of the report, we share our perspectives for the impact of COVID-19 from the long and short term.

In chapter 3.4, we provide the influence of the crisis on the industry chain, especially for marketing channels.

In chapters 8-13, we update the timely industry economic revitalization plan of the country-wise government.

Key players in the global Communications Platform as a Service (CPaaS) market covered in Chapter 5:

Infobip
Avaya
Voxbone
Enghouse Systems (Vidyo)
Mitel
MessageBird
Bandwidth
Plivo
Plum Voice
Twilio
CLX

In Chapter 6, on the basis of types, the Communications Platform as a Service (CPaaS) market from 2015 to 2025 is primarily split into:

Customized Service
Standardized Service

In Chapter 7, on the basis of applications, the Communications Platform as a Service (CPaaS) market from 2015 to 2025 covers:

Customer Service
Education
Finance
Telehealth

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 8-13:

North America (Covered in Chapter 9)

United States

Canada

Mexico

Europe (Covered in Chapter 10)

Germany

UK

France

Italy

Spain

Russia

Others

Asia-Pacific (Covered in Chapter 11)

China

Japan

South Korea

Australia

India

South America (Covered in Chapter 12)

Brazil

Argentina

Columbia

Middle East and Africa (Covered in Chapter 13)

UAE

Egypt

South Africa

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2025

Table of Content

1 Market Overview

1.1 Product Definition and Market Characteristics

1.2 Global Communications Platform as a Service (CPaaS) Market Size

1.3 Market Segmentation

1.4 Global Macroeconomic Analysis

1.5 SWOT Analysis

2. Market Dynamics

2.1 Market Drivers

2.2 Market Constraints and Challenges

2.3 Emerging Market Trends

2.4 Impact of COVID-19

2.4.1 Short-term Impact

2.4.2 Long-term Impact

3 Associated Industry Assessment

3.1 Supply Chain Analysis

3.2 Industry Active Participants

3.2.1 Suppliers of Raw Materials

3.2.2 Key Distributors/Retailers

3.3 Alternative Analysis

3.4 The Impact of Covid-19 From the Perspective of Industry Chain

4 Market Competitive Landscape

4.1 Industry Leading Players

4.2 Industry News

4.2.1 Key Product Launch News

4.2.2 M&A and Expansion Plans

5 Analysis of Leading Companies

5.1 Infobip
5.1.1 Infobip Company Profile
5.1.2 Infobip Business Overview
5.1.3 Infobip Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.1.4 Infobip Communications Platform as a Service (CPaaS) Products Introduction
5.2 Avaya
5.2.1 Avaya Company Profile
5.2.2 Avaya Business Overview
5.2.3 Avaya Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.2.4 Avaya Communications Platform as a Service (CPaaS) Products Introduction
5.3 Voxbone
5.3.1 Voxbone Company Profile
5.3.2 Voxbone Business Overview
5.3.3 Voxbone Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.3.4 Voxbone Communications Platform as a Service (CPaaS) Products Introduction
5.4 Enghouse Systems (Vidyo)
5.4.1 Enghouse Systems (Vidyo) Company Profile
5.4.2 Enghouse Systems (Vidyo) Business Overview
5.4.3 Enghouse Systems (Vidyo) Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.4.4 Enghouse Systems (Vidyo) Communications Platform as a Service (CPaaS) Products Introduction
5.5 Mitel
5.5.1 Mitel Company Profile
5.5.2 Mitel Business Overview
5.5.3 Mitel Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.5.4 Mitel Communications Platform as a Service (CPaaS) Products Introduction
5.6 MessageBird
5.6.1 MessageBird Company Profile
5.6.2 MessageBird Business Overview
5.6.3 MessageBird Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.6.4 MessageBird Communications Platform as a Service (CPaaS) Products Introduction
5.7 Bandwidth
5.7.1 Bandwidth Company Profile
5.7.2 Bandwidth Business Overview
5.7.3 Bandwidth Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.7.4 Bandwidth Communications Platform as a Service (CPaaS) Products Introduction
5.8 Plivo
5.8.1 Plivo Company Profile
5.8.2 Plivo Business Overview
5.8.3 Plivo Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.8.4 Plivo Communications Platform as a Service (CPaaS) Products Introduction
5.9 Plum Voice
5.9.1 Plum Voice Company Profile
5.9.2 Plum Voice Business Overview
5.9.3 Plum Voice Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.9.4 Plum Voice Communications Platform as a Service (CPaaS) Products Introduction
5.10 Twilio
5.10.1 Twilio Company Profile
5.10.2 Twilio Business Overview
5.10.3 Twilio Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.10.4 Twilio Communications Platform as a Service (CPaaS) Products Introduction
5.11 CLX
5.11.1 CLX Company Profile
5.11.2 CLX Business Overview
5.11.3 CLX Communications Platform as a Service (CPaaS) Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
5.11.4 CLX Communications Platform as a Service (CPaaS) Products Introduction

6 Market Analysis and Forecast, By Product Types

6.1 Global Communications Platform as a Service (CPaaS) Sales, Revenue and Market Share by Types (2015-2020)

6.1.1 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Types (2015-2020)

6.1.2 Global Communications Platform as a Service (CPaaS) Revenue and Market Share by Types (2015-2020)

6.1.3 Global Communications Platform as a Service (CPaaS) Price by Types (2015-2020)

6.2 Global Communications Platform as a Service (CPaaS) Market Forecast by Types (2020-2025)

6.2.1 Global Communications Platform as a Service (CPaaS) Market Forecast Sales and Market Share by Types (2020-2025)

6.2.2 Global Communications Platform as a Service (CPaaS) Market Forecast Revenue and Market Share by Types (2020-2025)

6.3 Global Communications Platform as a Service (CPaaS) Sales, Price and Growth Rate by Types (2015-2020)

6.3.1 Global Communications Platform as a Service (CPaaS) Sales, Price and Growth Rate of Customized Service
6.3.2 Global Communications Platform as a Service (CPaaS) Sales, Price and Growth Rate of Standardized Service
6.4 Global Communications Platform as a Service (CPaaS) Market Revenue and Sales Forecast, by Types (2020-2025)

6.4.1 Customized Service Market Revenue and Sales Forecast (2020-2025)
6.4.2 Standardized Service Market Revenue and Sales Forecast (2020-2025)

7 Market Analysis and Forecast, By Applications

7.1 Global Communications Platform as a Service (CPaaS) Sales, Revenue and Market Share by Applications (2015-2020)

7.1.1 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Applications (2015-2020)

7.1.2 Global Communications Platform as a Service (CPaaS) Revenue and Market Share by Applications (2015-2020)

7.2 Global Communications Platform as a Service (CPaaS) Market Forecast by Applications (2020-2025)

7.2.1 Global Communications Platform as a Service (CPaaS) Market Forecast Sales and Market Share by Applications (2020-2025)

7.2.2 Global Communications Platform as a Service (CPaaS) Market Forecast Revenue and Market Share by Applications (2020-2025)

7.3 Global Revenue, Sales and Growth Rate by Applications (2015-2020)

7.3.1 Global Communications Platform as a Service (CPaaS) Revenue, Sales and Growth Rate of Customer Service (2015-2020)
7.3.2 Global Communications Platform as a Service (CPaaS) Revenue, Sales and Growth Rate of Education (2015-2020)
7.3.3 Global Communications Platform as a Service (CPaaS) Revenue, Sales and Growth Rate of Finance (2015-2020)
7.3.4 Global Communications Platform as a Service (CPaaS) Revenue, Sales and Growth Rate of Telehealth (2015-2020)
7.4 Global Communications Platform as a Service (CPaaS) Market Revenue and Sales Forecast, by Applications (2020-2025)

7.4.1 Customer Service Market Revenue and Sales Forecast (2020-2025)
7.4.2 Education Market Revenue and Sales Forecast (2020-2025)
7.4.3 Finance Market Revenue and Sales Forecast (2020-2025)
7.4.4 Telehealth Market Revenue and Sales Forecast (2020-2025)

8 Market Analysis and Forecast, By Regions

8.1 Global Communications Platform as a Service (CPaaS) Sales by Regions (2015-2020)

8.2 Global Communications Platform as a Service (CPaaS) Market Revenue by Regions (2015-2020)

8.3 Global Communications Platform as a Service (CPaaS) Market Forecast by Regions (2020-2025)

9 North America Communications Platform as a Service (CPaaS) Market Analysis

9.1 Market Overview and Prospect Analysis

9.2 North America Communications Platform as a Service (CPaaS) Market Sales and Growth Rate (2015-2020)

9.3 North America Communications Platform as a Service (CPaaS) Market Revenue and Growth Rate (2015-2020)

9.4 North America Communications Platform as a Service (CPaaS) Market Forecast

9.5 The Influence of COVID-19 on North America Market

9.6 North America Communications Platform as a Service (CPaaS) Market Analysis by Country

9.6.1 U.S. Communications Platform as a Service (CPaaS) Sales and Growth Rate

9.6.2 Canada Communications Platform as a Service (CPaaS) Sales and Growth Rate

9.6.3 Mexico Communications Platform as a Service (CPaaS) Sales and Growth Rate

10 Europe Communications Platform as a Service (CPaaS) Market Analysis

10.1 Market Overview and Prospect Analysis

10.2 Europe Communications Platform as a Service (CPaaS) Market Sales and Growth Rate (2015-2020)

10.3 Europe Communications Platform as a Service (CPaaS) Market Revenue and Growth Rate (2015-2020)

10.4 Europe Communications Platform as a Service (CPaaS) Market Forecast

10.5 The Influence of COVID-19 on Europe Market

10.6 Europe Communications Platform as a Service (CPaaS) Market Analysis by Country

10.6.1 Germany Communications Platform as a Service (CPaaS) Sales and Growth Rate

10.6.2 United Kingdom Communications Platform as a Service (CPaaS) Sales and Growth Rate

10.6.3 France Communications Platform as a Service (CPaaS) Sales and Growth Rate

10.6.4 Italy Communications Platform as a Service (CPaaS) Sales and Growth Rate

10.6.5 Spain Communications Platform as a Service (CPaaS) Sales and Growth Rate

10.6.6 Russia Communications Platform as a Service (CPaaS) Sales and Growth Rate

11 Asia-Pacific Communications Platform as a Service (CPaaS) Market Analysis

11.1 Market Overview and Prospect Analysis

11.2 Asia-Pacific Communications Platform as a Service (CPaaS) Market Sales and Growth Rate (2015-2020)

11.3 Asia-Pacific Communications Platform as a Service (CPaaS) Market Revenue and Growth Rate (2015-2020)

11.4 Asia-Pacific Communications Platform as a Service (CPaaS) Market Forecast

11.5 The Influence of COVID-19 on Asia Pacific Market

11.6 Asia-Pacific Communications Platform as a Service (CPaaS) Market Analysis by Country

11.6.1 China Communications Platform as a Service (CPaaS) Sales and Growth Rate

11.6.2 Japan Communications Platform as a Service (CPaaS) Sales and Growth Rate

11.6.3 South Korea Communications Platform as a Service (CPaaS) Sales and Growth Rate

11.6.4 Australia Communications Platform as a Service (CPaaS) Sales and Growth Rate

11.6.5 India Communications Platform as a Service (CPaaS) Sales and Growth Rate

12 South America Communications Platform as a Service (CPaaS) Market Analysis

12.1 Market Overview and Prospect Analysis

12.2 South America Communications Platform as a Service (CPaaS) Market Sales and Growth Rate (2015-2020)

12.3 South America Communications Platform as a Service (CPaaS) Market Revenue and Growth Rate (2015-2020)

12.4 South America Communications Platform as a Service (CPaaS) Market Forecast

12.5 The Influence of COVID-19 on South America Market

12.6 South America Communications Platform as a Service (CPaaS) Market Analysis by Country

12.6.1 Brazil Communications Platform as a Service (CPaaS) Sales and Growth Rate

12.6.2 Argentina Communications Platform as a Service (CPaaS) Sales and Growth Rate

12.6.3 Columbia Communications Platform as a Service (CPaaS) Sales and Growth Rate

13 Middle East and Africa Communications Platform as a Service (CPaaS) Market Analysis

13.1 Market Overview and Prospect Analysis

13.2 Middle East and Africa Communications Platform as a Service (CPaaS) Market Sales and Growth Rate (2015-2020)

13.3 Middle East and Africa Communications Platform as a Service (CPaaS) Market Revenue and Growth Rate (2015-2020)

13.4 Middle East and Africa Communications Platform as a Service (CPaaS) Market Forecast

13.5 The Influence of COVID-19 on Middle East and Africa Market

13.6 Middle East and Africa Communications Platform as a Service (CPaaS) Market Analysis by Country

13.6.1 UAE Communications Platform as a Service (CPaaS) Sales and Growth Rate

13.6.2 Egypt Communications Platform as a Service (CPaaS) Sales and Growth Rate

13.6.3 South Africa Communications Platform as a Service (CPaaS) Sales and Growth Rate

14 Conclusions and Recommendations

14.1 Key Market Findings and Prospects

14.2 Advice for Investors

15 Appendix

15.1 Methodology

15.2 Research Data Source

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