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Global Chatbot Market Research Report 2021 - Impact of COVID-19 on the Market

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Published on 03/24/2022| Code: MAR41115D| Category: Information Technology| Total Pages: 115

Chatbot is a computer application that is used by companies for text and voice-based conversation with people by integrating them into applications, instant messages, and websites.

The Chatbot market revenue was xx Million USD in 2016, grew to xx Million USD in 2021, and will reach xx Million USD in 2026, with a CAGR of xx during 2021-2026.

Considering the influence of COVID-19 on the global Chatbot market, this report analyzed the impact from both global and regional perspectives. From production end to consumption end in regions such as North America, Europe, China, and Japan, the report put emphasis on analysis of market under COVID-19 and corresponding response policy in different regions.

This report also analyzes the strategies for different companies to deal with the impact of COVID-19 in detail to seek a path to recovery.

Under COVID-19 Outbreak, how the Chatbot Industry will develop is also analyzed in detail in Chapter 1.8 of this report.

Major Players in Chatbot market are:

ToyTalk
Google, Inc
Baidu
Anboto
IBM Watson
Nuance Communications
Artificial Solutions
24/7 Customer Inc
Babylon Health
Pandorabots
LivePerson
Inbenta Technologies
Apple
eGain
Passagge AI
ReplyYes
WeChat
Codebaby
Kore.ai
Microsoft Corporation
Creative Virtual
Hubrum Technologies
MoneyBrain
Slack Technologies

Most important types of Chatbot products covered in this report are:

Standalone
Web-based
Messenger-based/Third Party

Most widely used downstream fields of Chatbot market covered in this report are:

Retail
BFSI
Travel and Hospitality
Government
Others

Major Regions or countries covered in this report:

North America

Europe

China

Japan

Middle East and Africa

South America

India

South Korea

Southeast Asia

Others

In Chapter 3.4, the report provides analysis of the reasons behind price fluctuations.

In chapters 5, 6, and 7, the impact of COVID-19 on the different regions in both production and consumption end and SWOT analysis are pointed out.

In Chapters 8, the report presents company's recent development and strategies to deal with the impact of COVID-19.

Years considered for this report:

Historical Years: 2016-2020

Base Year: 2020

Estimated Year: 2021

Forecast Period: 2021-2026

Table of Content

1 Chatbot Introduction and Market Overview

1.1 Objectives of the Study

1.2 Overview of Chatbot

1.3 Chatbot Market Scope and Market Size Estimation

1.3.1 Market Concentration Ratio and Market Maturity Analysis

1.3.2 Global Chatbot Revenue and Growth Rate from 2016-2026

1.4 Market Segmentation

1.4.1 Types of Chatbot

1.4.2 Applications of Chatbot

1.4.3 Research Regions

1.5 Market Dynamics

1.5.1 Chatbot Industry Trends

1.5.2 Chatbot Drivers

1.5.3 Chatbot Market Challenges

1.5.4 Chatbot Market Restraints

1.6 Industry News and Policies by Regions

1.6.1 Industry News

1.6.2 Industry Policies

1.7 Mergers & Acquisitions, Expansion Plans

1.8 Chatbot Industry Development Trends under COVID-19 Outbreak

1.8.1 Global COVID-19 Status Overview

1.8.2 Influence of COVID-19 Outbreak on Chatbot Industry Development

2 Industry Chain Analysis

2.1 Upstream Raw Material Supply and Demand Analysis

2.1.1 Global Chatbot Major Upstream Raw Material and Suppliers

2.1.2 Raw Material Source Analysis

2.2 Major Players of Chatbot

2.2.1 Major Players Manufacturing Base of Chatbot in 2020

2.2.2 Major Players Market Distribution in 2020

2.3 Chatbot Manufacturing Cost Structure Analysis

2.3.1 Production Process Analysis

2.3.2 Manufacturing Cost Structure of Chatbot

2.3.3 Labor Cost of Chatbot

2.4 Market Channel Analysis of Chatbot

2.5 Major Down Stream Customers by Application

3 Global Chatbot Market, by Type

3.1 Global Chatbot Revenue and Market Share by Type (2016-2021)

3.2 Global Chatbot Production and Market Share by Type (2016-2021)

3.3 Global Chatbot Revenue and Growth Rate by Type (2016-2021)

3.3.1 Global Chatbot Revenue and Growth Rate of Standalone
3.3.2 Global Chatbot Revenue and Growth Rate of Web-based
3.3.3 Global Chatbot Revenue and Growth Rate of Messenger-based/Third Party
3.4 Global Chatbot Price Analysis by Type (2016-2021)

3.4.1 Explanation of Different Type Product Price Trends

4 Chatbot Market, by Application

4.1 Downstream Market Overview

4.2 Global Chatbot Consumption and Market Share by Application (2016-2021)

4.3 Global Chatbot Consumption and Growth Rate by Application (2016-2021)

4.3.1 Global Chatbot Consumption and Growth Rate of Retail (2016-2021)
4.3.2 Global Chatbot Consumption and Growth Rate of BFSI (2016-2021)
4.3.3 Global Chatbot Consumption and Growth Rate of Travel and Hospitality (2016-2021)
4.3.4 Global Chatbot Consumption and Growth Rate of Government (2016-2021)
4.3.5 Global Chatbot Consumption and Growth Rate of Others (2016-2021)

5 Global Chatbot Consumption, Revenue ($) by Region (2016-2021)

5.1 Global Chatbot Revenue and Market Share by Region (2016-2021)

5.2 Global Chatbot Consumption and Market Share by Region (2016-2021)

5.3 Global Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.4 North America Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.4.1 North America Chatbot Market Under COVID-19

5.4.2 North America Chatbot SWOT Analysis

5.5 Europe Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.5.1 Europe Chatbot Market Under COVID-19

5.5.2 Europe Chatbot SWOT Analysis

5.6 China Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.6.1 China Chatbot Market Under COVID-19

5.6.2 China Chatbot SWOT Analysis

5.7 Japan Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.7.1 Japan Chatbot Market Under COVID-19

5.7.2 Japan Chatbot SWOT Analysis

5.8 Middle East and Africa Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.8.1 Middle East and Africa Chatbot Market Under COVID-19

5.8.2 Middle East and Africa Chatbot SWOT Analysis

5.9 India Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.9.1 India Chatbot Market Under COVID-19

5.9.2 India Chatbot SWOT Analysis

5.10 South America Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.10.1 South America Chatbot Market Under COVID-19

5.10.2 South America Chatbot SWOT Analysis

5.11 South Korea Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.11.1 South Korea Chatbot Market Under COVID-19

5.11.2 South Korea Chatbot SWOT Analysis

5.12 Southeast Asia Chatbot Consumption, Revenue, Price and Gross Margin (2016-2021)

5.12.1 Southeast Asia Chatbot Market Under COVID-19

5.12.2 Southeast Asia Chatbot SWOT Analysis

6 Global Chatbot Production by Top Regions (2016-2021)

6.1 Global Chatbot Production by Top Regions (2016-2021)

6.2 North America Chatbot Production and Growth Rate

6.3 Europe Chatbot Production and Growth Rate

6.4 China Chatbot Production and Growth Rate

6.5 Japan Chatbot Production and Growth Rate

6.6 India Chatbot Production and Growth Rate

7 Global Chatbot Consumption by Regions (2016-2021)

7.1 Global Chatbot Consumption by Regions (2016-2021)

7.2 North America Chatbot Consumption and Growth Rate

7.3 Europe Chatbot Consumption and Growth Rate

7.4 China Chatbot Consumption and Growth Rate

7.5 Japan Chatbot Consumption and Growth Rate

7.6 Middle East & Africa Chatbot Consumption and Growth Rate

7.7 India Chatbot Consumption and Growth Rate

7.8 South America Chatbot Consumption and Growth Rate

7.9 South Korea Chatbot Consumption and Growth Rate

7.10 Southeast Asia Chatbot Consumption and Growth Rate

8 Competitive Landscape

8.1 Competitive Profile

8.2 ToyTalk Market Performance Analysis
8.2.1 Company Profiles
8.2.2 Chatbot Product Profiles, Application and Specification
8.2.3 ToyTalk Sales, Revenue, Price, Gross Margin 2016-2021
8.2.4 Company Recent Development
8.2.5 Strategies for Company to Deal with the Impact of COVID-19
8.3 Google, Inc Market Performance Analysis
8.3.1 Company Profiles
8.3.2 Chatbot Product Profiles, Application and Specification
8.3.3 Google, Inc Sales, Revenue, Price, Gross Margin 2016-2021
8.3.4 Company Recent Development
8.3.5 Strategies for Company to Deal with the Impact of COVID-19
8.4 Baidu Market Performance Analysis
8.4.1 Company Profiles
8.4.2 Chatbot Product Profiles, Application and Specification
8.4.3 Baidu Sales, Revenue, Price, Gross Margin 2016-2021
8.4.4 Company Recent Development
8.4.5 Strategies for Company to Deal with the Impact of COVID-19
8.5 Anboto Market Performance Analysis
8.5.1 Company Profiles
8.5.2 Chatbot Product Profiles, Application and Specification
8.5.3 Anboto Sales, Revenue, Price, Gross Margin 2016-2021
8.5.4 Company Recent Development
8.5.5 Strategies for Company to Deal with the Impact of COVID-19
8.6 IBM Watson Market Performance Analysis
8.6.1 Company Profiles
8.6.2 Chatbot Product Profiles, Application and Specification
8.6.3 IBM Watson Sales, Revenue, Price, Gross Margin 2016-2021
8.6.4 Company Recent Development
8.6.5 Strategies for Company to Deal with the Impact of COVID-19
8.7 Nuance Communications Market Performance Analysis
8.7.1 Company Profiles
8.7.2 Chatbot Product Profiles, Application and Specification
8.7.3 Nuance Communications Sales, Revenue, Price, Gross Margin 2016-2021
8.7.4 Company Recent Development
8.7.5 Strategies for Company to Deal with the Impact of COVID-19
8.8 Artificial Solutions Market Performance Analysis
8.8.1 Company Profiles
8.8.2 Chatbot Product Profiles, Application and Specification
8.8.3 Artificial Solutions Sales, Revenue, Price, Gross Margin 2016-2021
8.8.4 Company Recent Development
8.8.5 Strategies for Company to Deal with the Impact of COVID-19
8.9 24/7 Customer Inc Market Performance Analysis
8.9.1 Company Profiles
8.9.2 Chatbot Product Profiles, Application and Specification
8.9.3 24/7 Customer Inc Sales, Revenue, Price, Gross Margin 2016-2021
8.9.4 Company Recent Development
8.9.5 Strategies for Company to Deal with the Impact of COVID-19
8.10 Babylon Health Market Performance Analysis
8.10.1 Company Profiles
8.10.2 Chatbot Product Profiles, Application and Specification
8.10.3 Babylon Health Sales, Revenue, Price, Gross Margin 2016-2021
8.10.4 Company Recent Development
8.10.5 Strategies for Company to Deal with the Impact of COVID-19
8.11 Pandorabots Market Performance Analysis
8.11.1 Company Profiles
8.11.2 Chatbot Product Profiles, Application and Specification
8.11.3 Pandorabots Sales, Revenue, Price, Gross Margin 2016-2021
8.11.4 Company Recent Development
8.11.5 Strategies for Company to Deal with the Impact of COVID-19
8.12 LivePerson Market Performance Analysis
8.12.1 Company Profiles
8.12.2 Chatbot Product Profiles, Application and Specification
8.12.3 LivePerson Sales, Revenue, Price, Gross Margin 2016-2021
8.12.4 Company Recent Development
8.12.5 Strategies for Company to Deal with the Impact of COVID-19
8.13 Inbenta Technologies Market Performance Analysis
8.13.1 Company Profiles
8.13.2 Chatbot Product Profiles, Application and Specification
8.13.3 Inbenta Technologies Sales, Revenue, Price, Gross Margin 2016-2021
8.13.4 Company Recent Development
8.13.5 Strategies for Company to Deal with the Impact of COVID-19
8.14 Apple Market Performance Analysis
8.14.1 Company Profiles
8.14.2 Chatbot Product Profiles, Application and Specification
8.14.3 Apple Sales, Revenue, Price, Gross Margin 2016-2021
8.14.4 Company Recent Development
8.14.5 Strategies for Company to Deal with the Impact of COVID-19
8.15 eGain Market Performance Analysis
8.15.1 Company Profiles
8.15.2 Chatbot Product Profiles, Application and Specification
8.15.3 eGain Sales, Revenue, Price, Gross Margin 2016-2021
8.15.4 Company Recent Development
8.15.5 Strategies for Company to Deal with the Impact of COVID-19
8.16 Passagge AI Market Performance Analysis
8.16.1 Company Profiles
8.16.2 Chatbot Product Profiles, Application and Specification
8.16.3 Passagge AI Sales, Revenue, Price, Gross Margin 2016-2021
8.16.4 Company Recent Development
8.16.5 Strategies for Company to Deal with the Impact of COVID-19
8.17 ReplyYes Market Performance Analysis
8.17.1 Company Profiles
8.17.2 Chatbot Product Profiles, Application and Specification
8.17.3 ReplyYes Sales, Revenue, Price, Gross Margin 2016-2021
8.17.4 Company Recent Development
8.17.5 Strategies for Company to Deal with the Impact of COVID-19
8.18 WeChat Market Performance Analysis
8.18.1 Company Profiles
8.18.2 Chatbot Product Profiles, Application and Specification
8.18.3 WeChat Sales, Revenue, Price, Gross Margin 2016-2021
8.18.4 Company Recent Development
8.18.5 Strategies for Company to Deal with the Impact of COVID-19
8.19 Codebaby Market Performance Analysis
8.19.1 Company Profiles
8.19.2 Chatbot Product Profiles, Application and Specification
8.19.3 Codebaby Sales, Revenue, Price, Gross Margin 2016-2021
8.19.4 Company Recent Development
8.19.5 Strategies for Company to Deal with the Impact of COVID-19
8.20 Kore.ai Market Performance Analysis
8.20.1 Company Profiles
8.20.2 Chatbot Product Profiles, Application and Specification
8.20.3 Kore.ai Sales, Revenue, Price, Gross Margin 2016-2021
8.20.4 Company Recent Development
8.20.5 Strategies for Company to Deal with the Impact of COVID-19
8.21 Microsoft Corporation Market Performance Analysis
8.21.1 Company Profiles
8.21.2 Chatbot Product Profiles, Application and Specification
8.21.3 Microsoft Corporation Sales, Revenue, Price, Gross Margin 2016-2021
8.21.4 Company Recent Development
8.21.5 Strategies for Company to Deal with the Impact of COVID-19
8.22 Creative Virtual Market Performance Analysis
8.22.1 Company Profiles
8.22.2 Chatbot Product Profiles, Application and Specification
8.22.3 Creative Virtual Sales, Revenue, Price, Gross Margin 2016-2021
8.22.4 Company Recent Development
8.22.5 Strategies for Company to Deal with the Impact of COVID-19
8.23 Hubrum Technologies Market Performance Analysis
8.23.1 Company Profiles
8.23.2 Chatbot Product Profiles, Application and Specification
8.23.3 Hubrum Technologies Sales, Revenue, Price, Gross Margin 2016-2021
8.23.4 Company Recent Development
8.23.5 Strategies for Company to Deal with the Impact of COVID-19
8.24 MoneyBrain Market Performance Analysis
8.24.1 Company Profiles
8.24.2 Chatbot Product Profiles, Application and Specification
8.24.3 MoneyBrain Sales, Revenue, Price, Gross Margin 2016-2021
8.24.4 Company Recent Development
8.24.5 Strategies for Company to Deal with the Impact of COVID-19
8.25 Slack Technologies Market Performance Analysis
8.25.1 Company Profiles
8.25.2 Chatbot Product Profiles, Application and Specification
8.25.3 Slack Technologies Sales, Revenue, Price, Gross Margin 2016-2021
8.25.4 Company Recent Development
8.25.5 Strategies for Company to Deal with the Impact of COVID-19

9 Global Chatbot Market Analysis and Forecast by Type and Application

9.1 Global Chatbot Market Revenue & Volume Forecast, by Type (2021-2026)

9.1.1 Standalone Market Revenue and Volume Forecast (2021-2026)
9.1.2 Web-based Market Revenue and Volume Forecast (2021-2026)
9.1.3 Messenger-based/Third Party Market Revenue and Volume Forecast (2021-2026)
9.2 Global Chatbot Market Revenue & Volume Forecast, by Application (2021-2026)

9.2.1 Retail Market Revenue and Volume Forecast (2021-2026)
9.2.2 BFSI Market Revenue and Volume Forecast (2021-2026)
9.2.3 Travel and Hospitality Market Revenue and Volume Forecast (2021-2026)
9.2.4 Government Market Revenue and Volume Forecast (2021-2026)
9.2.5 Others Market Revenue and Volume Forecast (2021-2026)

10 Chatbot Market Supply and Demand Forecast by Region

10.1 North America Market Supply and Demand Forecast (2021-2026)

10.2 Europe Market Supply and Demand Forecast (2021-2026)

10.3 China Market Supply and Demand Forecast (2021-2026)

10.4 Japan Market Supply and Demand Forecast (2021-2026)

10.5 Middle East and Africa Market Supply and Demand Forecast (2021-2026)

10.6 India Market Supply and Demand Forecast (2021-2026)

10.7 South America Market Supply and Demand Forecast (2021-2026)

10.8 South Korea Market Supply and Demand Forecast (2021-2026)

10.9 Southeast Asia Market Supply and Demand Forecast (2021-2026)

10.10 Explanation of Market Size Trends by Region

10.11 Chatbot Market Trends Analysis

11 New Project Feasibility Analysis

11.1 Industry Barriers and New Entrants SWOT Analysis

11.2 Analysis and Suggestions on New Project Investment

12 Expert Interview Record

13 Research Finding and Conclusion

14 Appendix

14.1 Methodology

14.2 Research Data Source

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