COVID-19 Outbreak-Global BPO Business Analytics Industry Market Report-Development Trends, Threats, Opportunities and Competitive Landscape in 2020

Published on 11/26/2020| Code: MAR41115D| Category: Utilities| Total Pages: 115

Business analytics outsourcing is the process of subcontracting the data and analytics functions of an organization to a BPO or third-party vendor that has expertise in the required domain. BPO business analytics services manage analytics related to business processes in organizations so that enterprises can focus on their core competencies and business processes.

The BPO Business Analytics market revenue was xx.xx Million USD in 2019, and will reach xx.xx Million USD in 2025, with a CAGR of x.x% during 2020-2025.

Under COVID-19 outbreak globally, this report provides 360 degrees of analysis from supply chain, import and export control to regional government policy and future influence on the industry. Detailed analysis about market status (2015-2020), enterprise competition pattern, advantages and disadvantages of enterprise products, industry development trends (2020-2025), regional industrial layout characteristics and macroeconomic policies, industrial policy has also been included. From raw materials to end users of this industry are analyzed scientifically, the trends of product circulation and sales channel will be presented as well. Considering COVID-19, this report provides comprehensive and in-depth analysis on how the epidemic push this industry transformation and reform.

In COVID-19 outbreak, Chapter 2.2 of this report provides an analysis of the impact of COVID-19 on the global economy and the BPO Business Analytics industry.

Chapter 3.7 covers the analysis of the impact of COVID-19 from the perspective of the industry chain.

In addition, chapters 7-11 consider the impact of COVID-19 on the regional economy.

The BPO Business Analytics market can be split based on product types, major applications, and important countries as follows:

Key players in the global BPO Business Analytics market covered in Chapter 12:

Tech Mahindra
EXL
HP
Minacs
IBM
Infosys
Mu Sigma
Accenture
Aegis
Genpact
NTT DATA
Cognizant
TCS
Capgemini
WNS Global
Wipro

In Chapter 4 and 14.1, on the basis of types, the BPO Business Analytics market from 2015 to 2025 is primarily split into:

HR
Procurement
F&A
Customer Care
Logistics
Sales & Marketing
Training
Product Engineering

In Chapter 5 and 14.2, on the basis of applications, the BPO Business Analytics market from 2015 to 2025 covers:

BFSI
Manufacturing
Healthcare
Retail
Telecom
Others

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 6, 7, 8, 9, 10, 11, 14:

North America (Covered in Chapter 7 and 14)

United States

Canada

Mexico

Europe (Covered in Chapter 8 and 14)

Germany

France

Italy

Spain

Russia

Others

Asia-Pacific (Covered in Chapter 9 and 14)

China

Japan

South Korea

Australia

India

Southeast Asia

Others

Middle East and Africa (Covered in Chapter 10 and 14)

Saudi Arabia

UAE

Egypt

Nigeria

South Africa

Others

South America (Covered in Chapter 11 and 14)

Brazil

Argentina

Columbia

Chile

Others

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2025

Table of Content

1 BPO Business Analytics Introduction and Market Overview

1.1 Objectives of the Study

1.2 Overview of BPO Business Analytics

1.3 Scope of The Study

1.3.1 Key Market Segments

1.3.2 Players Covered

1.3.3 COVID-19's impact on the BPO Business Analytics industry

1.4 Methodology of The Study

1.5 Research Data Source

2 Executive Summary

2.1 Market Overview

2.1.1 Global BPO Business Analytics Market Size, 2015 – 2020

2.1.2 Global BPO Business Analytics Market Size by Type, 2015 – 2020

2.1.3 Global BPO Business Analytics Market Size by Application, 2015 – 2020

2.1.4 Global BPO Business Analytics Market Size by Region, 2015 - 2025

2.2 Business Environment Analysis

2.2.1 Global COVID-19 Status and Economic Overview

2.2.2 Influence of COVID-19 Outbreak on BPO Business Analytics Industry Development

3 Industry Chain Analysis

3.1 Upstream Raw Material Suppliers of BPO Business Analytics Analysis

3.2 Major Players of BPO Business Analytics

3.3 BPO Business Analytics Manufacturing Cost Structure Analysis

3.3.1 Production Process Analysis

3.3.2 Manufacturing Cost Structure of BPO Business Analytics

3.3.3 Labor Cost of BPO Business Analytics

3.4 Market Distributors of BPO Business Analytics

3.5 Major Downstream Buyers of BPO Business Analytics Analysis

3.6 The Impact of Covid-19 From the Perspective of Industry Chain

3.7 Regional Import and Export Controls Will Exist for a Long Time

3.8 Continued downward PMI Spreads Globally

4 Global BPO Business Analytics Market, by Type

4.1 Global BPO Business Analytics Value and Market Share by Type (2015-2020)

4.2 Global BPO Business Analytics Production and Market Share by Type (2015-2020)

4.3 Global BPO Business Analytics Value and Growth Rate by Type (2015-2020)

4.3.1 Global BPO Business Analytics Value and Growth Rate of HR
4.3.2 Global BPO Business Analytics Value and Growth Rate of Procurement
4.3.3 Global BPO Business Analytics Value and Growth Rate of F&A
4.3.4 Global BPO Business Analytics Value and Growth Rate of Customer Care
4.3.5 Global BPO Business Analytics Value and Growth Rate of Logistics
4.3.6 Global BPO Business Analytics Value and Growth Rate of Sales & Marketing
4.3.7 Global BPO Business Analytics Value and Growth Rate of Training
4.3.8 Global BPO Business Analytics Value and Growth Rate of Product Engineering
4.4 Global BPO Business Analytics Price Analysis by Type (2015-2020)

5 BPO Business Analytics Market, by Application

5.1 Downstream Market Overview

5.2 Global BPO Business Analytics Consumption and Market Share by Application (2015-2020)

5.3 Global BPO Business Analytics Consumption and Growth Rate by Application (2015-2020)

5.3.1 Global BPO Business Analytics Consumption and Growth Rate of BFSI (2015-2020)
5.3.2 Global BPO Business Analytics Consumption and Growth Rate of Manufacturing (2015-2020)
5.3.3 Global BPO Business Analytics Consumption and Growth Rate of Healthcare (2015-2020)
5.3.4 Global BPO Business Analytics Consumption and Growth Rate of Retail (2015-2020)
5.3.5 Global BPO Business Analytics Consumption and Growth Rate of Telecom (2015-2020)
5.3.6 Global BPO Business Analytics Consumption and Growth Rate of Others (2015-2020)

6 Global BPO Business Analytics Market Analysis by Regions

6.1 Global BPO Business Analytics Sales, Revenue and Market Share by Regions

6.1.1 Global BPO Business Analytics Sales by Regions (2015-2020)

6.1.2 Global BPO Business Analytics Revenue by Regions (2015-2020)

6.2 North America BPO Business Analytics Sales and Growth Rate (2015-2020)

6.3 Europe BPO Business Analytics Sales and Growth Rate (2015-2020)

6.4 Asia-Pacific BPO Business Analytics Sales and Growth Rate (2015-2020)

6.5 Middle East and Africa BPO Business Analytics Sales and Growth Rate (2015-2020)

6.6 South America BPO Business Analytics Sales and Growth Rate (2015-2020)

7 North America BPO Business Analytics Market Analysis by Countries

7.1 The Influence of COVID-19 on North America Market

7.2 North America BPO Business Analytics Sales, Revenue and Market Share by Countries

7.2.1 North America BPO Business Analytics Sales by Countries (2015-2020)

7.2.2 North America BPO Business Analytics Revenue by Countries (2015-2020)

7.3 United States BPO Business Analytics Sales and Growth Rate (2015-2020)

7.4 Canada BPO Business Analytics Sales and Growth Rate (2015-2020)

7.5 Mexico BPO Business Analytics Sales and Growth Rate (2015-2020)

8 Europe BPO Business Analytics Market Analysis by Countries

8.1 The Influence of COVID-19 on Europe Market

8.2 Europe BPO Business Analytics Sales, Revenue and Market Share by Countries

8.2.1 Europe BPO Business Analytics Sales by Countries (2015-2020)

8.2.2 Europe BPO Business Analytics Revenue by Countries (2015-2020)

8.3 Germany BPO Business Analytics Sales and Growth Rate (2015-2020)

8.4 UK BPO Business Analytics Sales and Growth Rate (2015-2020)

8.5 France BPO Business Analytics Sales and Growth Rate (2015-2020)

8.6 Italy BPO Business Analytics Sales and Growth Rate (2015-2020)

8.7 Spain BPO Business Analytics Sales and Growth Rate (2015-2020)

8.8 Russia BPO Business Analytics Sales and Growth Rate (2015-2020)

9 Asia Pacific BPO Business Analytics Market Analysis by Countries

9.1 The Influence of COVID-19 on Asia Pacific Market

9.2 Asia Pacific BPO Business Analytics Sales, Revenue and Market Share by Countries

9.2.1 Asia Pacific BPO Business Analytics Sales by Countries (2015-2020)

9.2.2 Asia Pacific BPO Business Analytics Revenue by Countries (2015-2020)

9.3 China BPO Business Analytics Sales and Growth Rate (2015-2020)

9.4 Japan BPO Business Analytics Sales and Growth Rate (2015-2020)

9.5 South Korea BPO Business Analytics Sales and Growth Rate (2015-2020)

9.6 India BPO Business Analytics Sales and Growth Rate (2015-2020)

9.7 Southeast Asia BPO Business Analytics Sales and Growth Rate (2015-2020)

9.8 Australia BPO Business Analytics Sales and Growth Rate (2015-2020)

10 Middle East and Africa BPO Business Analytics Market Analysis by Countries

10.1 The Influence of COVID-19 on Middle East and Africa Market

10.2 Middle East and Africa BPO Business Analytics Sales, Revenue and Market Share by Countries

10.2.1 Middle East and Africa BPO Business Analytics Sales by Countries (2015-2020)

10.2.2 Middle East and Africa BPO Business Analytics Revenue by Countries (2015-2020)

10.3 Saudi Arabia BPO Business Analytics Sales and Growth Rate (2015-2020)

10.4 UAE BPO Business Analytics Sales and Growth Rate (2015-2020)

10.5 Egypt BPO Business Analytics Sales and Growth Rate (2015-2020)

10.6 Nigeria BPO Business Analytics Sales and Growth Rate (2015-2020)

10.7 South Africa BPO Business Analytics Sales and Growth Rate (2015-2020)

11 South America BPO Business Analytics Market Analysis by Countries

11.1 The Influence of COVID-19 on Middle East and Africa Market

11.2 South America BPO Business Analytics Sales, Revenue and Market Share by Countries

11.2.1 South America BPO Business Analytics Sales by Countries (2015-2020)

11.2.2 South America BPO Business Analytics Revenue by Countries (2015-2020)

11.3 Brazil BPO Business Analytics Sales and Growth Rate (2015-2020)

11.4 Argentina BPO Business Analytics Sales and Growth Rate (2015-2020)

11.5 Columbia BPO Business Analytics Sales and Growth Rate (2015-2020)

11.6 Chile BPO Business Analytics Sales and Growth Rate (2015-2020)

12 Competitive Landscape

12.1 Tech Mahindra
12.1.1 Tech Mahindra Basic Information
12.1.2 BPO Business Analytics Product Introduction
12.1.3 Tech Mahindra Production, Value, Price, Gross Margin 2015-2020
12.2 EXL
12.2.1 EXL Basic Information
12.2.2 BPO Business Analytics Product Introduction
12.2.3 EXL Production, Value, Price, Gross Margin 2015-2020
12.3 HP
12.3.1 HP Basic Information
12.3.2 BPO Business Analytics Product Introduction
12.3.3 HP Production, Value, Price, Gross Margin 2015-2020
12.4 Minacs
12.4.1 Minacs Basic Information
12.4.2 BPO Business Analytics Product Introduction
12.4.3 Minacs Production, Value, Price, Gross Margin 2015-2020
12.5 IBM
12.5.1 IBM Basic Information
12.5.2 BPO Business Analytics Product Introduction
12.5.3 IBM Production, Value, Price, Gross Margin 2015-2020
12.6 Infosys
12.6.1 Infosys Basic Information
12.6.2 BPO Business Analytics Product Introduction
12.6.3 Infosys Production, Value, Price, Gross Margin 2015-2020
12.7 Mu Sigma
12.7.1 Mu Sigma Basic Information
12.7.2 BPO Business Analytics Product Introduction
12.7.3 Mu Sigma Production, Value, Price, Gross Margin 2015-2020
12.8 Accenture
12.8.1 Accenture Basic Information
12.8.2 BPO Business Analytics Product Introduction
12.8.3 Accenture Production, Value, Price, Gross Margin 2015-2020
12.9 Aegis
12.9.1 Aegis Basic Information
12.9.2 BPO Business Analytics Product Introduction
12.9.3 Aegis Production, Value, Price, Gross Margin 2015-2020
12.10 Genpact
12.10.1 Genpact Basic Information
12.10.2 BPO Business Analytics Product Introduction
12.10.3 Genpact Production, Value, Price, Gross Margin 2015-2020
12.11 NTT DATA
12.11.1 NTT DATA Basic Information
12.11.2 BPO Business Analytics Product Introduction
12.11.3 NTT DATA Production, Value, Price, Gross Margin 2015-2020
12.12 Cognizant
12.12.1 Cognizant Basic Information
12.12.2 BPO Business Analytics Product Introduction
12.12.3 Cognizant Production, Value, Price, Gross Margin 2015-2020
12.13 TCS
12.13.1 TCS Basic Information
12.13.2 BPO Business Analytics Product Introduction
12.13.3 TCS Production, Value, Price, Gross Margin 2015-2020
12.14 Capgemini
12.14.1 Capgemini Basic Information
12.14.2 BPO Business Analytics Product Introduction
12.14.3 Capgemini Production, Value, Price, Gross Margin 2015-2020
12.15 WNS Global
12.15.1 WNS Global Basic Information
12.15.2 BPO Business Analytics Product Introduction
12.15.3 WNS Global Production, Value, Price, Gross Margin 2015-2020
12.16 Wipro
12.16.1 Wipro Basic Information
12.16.2 BPO Business Analytics Product Introduction
12.16.3 Wipro Production, Value, Price, Gross Margin 2015-2020

13 Industry Outlook

13.1 Market Driver Analysis

13.1.2 Market Restraints Analysis

13.1.3 Market Trends Analysis

13.2 Merger, Acquisition and New Investment

13.3 News of Product Release

14 Global BPO Business Analytics Market Forecast

14.1 Global BPO Business Analytics Market Value & Volume Forecast, by Type (2020-2025)

14.1.1 HR Market Value and Volume Forecast (2020-2025)
14.1.2 Procurement Market Value and Volume Forecast (2020-2025)
14.1.3 F&A Market Value and Volume Forecast (2020-2025)
14.1.4 Customer Care Market Value and Volume Forecast (2020-2025)
14.1.5 Logistics Market Value and Volume Forecast (2020-2025)
14.1.6 Sales & Marketing Market Value and Volume Forecast (2020-2025)
14.1.7 Training Market Value and Volume Forecast (2020-2025)
14.1.8 Product Engineering Market Value and Volume Forecast (2020-2025)
14.2 Global BPO Business Analytics Market Value & Volume Forecast, by Application (2020-2025)

14.2.1 BFSI Market Value and Volume Forecast (2020-2025)
14.2.2 Manufacturing Market Value and Volume Forecast (2020-2025)
14.2.3 Healthcare Market Value and Volume Forecast (2020-2025)
14.2.4 Retail Market Value and Volume Forecast (2020-2025)
14.2.5 Telecom Market Value and Volume Forecast (2020-2025)
14.2.6 Others Market Value and Volume Forecast (2020-2025)
14.3 BPO Business Analytics Market Analysis and Forecast by Region

14.3.1 North America Market Value and Consumption Forecast (2020-2025)

14.3.2 Europe Market Value and Consumption Forecast (2020-2025)

14.3.3 Asia Pacific Market Value and Consumption Forecast (2020-2025)

14.3.4 Middle East and Africa Market Value and Consumption Forecast (2020-2025)

14.3.5 South America Market Value and Consumption Forecast (2020-2025)

15 New Project Feasibility Analysis

15.1 Industry Barriers and New Entrants SWOT Analysis

15.1.1 Porter’s Five Forces Analysis

15.1.2 New Entrants SWOT Analysis

15.2 Analysis and Suggestions on New Project Investment